Who are Models2U?

Models2U was created in 2000 by Jon and Carolyn and has grown immensely since our early pioneering days.
Jon is a modeller (from childhood days!) and found it harder and harder to find a reliable and friendly shop with a full range of models. Many of the local model shops had moved away from plastic models towards die-cast cars, radio-control and trains. That's where Models2U was born!
 Our customers can be assured that there is a friendly welcome.
We don't mind answering your questions about the products because we know that it is not as easy to visualise a model on a web site as it is to hold it in your hands.
We answer email, letters and phone calls and our phone lines are open weekdays
from 1800 - 2230. Weekends 0800 - 2230
The web shop is open for orders 24 hours a day, seven days a week.

Our goals are to:

- be customer friendly
- make customer satisfaction our number one priority
- supply models that are in A-One condition
-  have a good range of manufacturers
- stock a wide range of products
- offer ready availability
- fast delivery options
- quality service

 If that's what you are looking for in a model shop then Models2U is for you!

We don't operate a High Street shop, but visits to our store can be pre-arranged.
With around 3,500 items in stock, on our shelves, ready for despatch, it usually amazes our visitors!

 

What do our customers say about us?

'Real comments from real people'

Your service is absolutely fantastic No mark up due to postage and prompt service. My models arrived safely on Monday which given that I ordered the stuff late Friday evening is incredible especially at this busy time. I will continue to use your service. CF, Dec 2012
 
The package has arrived safe and well, now I know you are not far away I will use you for all my requirements in the future as you give a personal services which is special in this day and age. NR, Dec 2012
 
Greetings from Blenheim, New Zealand.  I can confirm Order for Airfix 1/72 Douglas SBD-3/5 Dauntless of 7 December made a safe and happy landing here yesterday, Thursday 20 December. 

You had exactly the model I wanted, and I felt “at home” with your website and ordering process.  I will definitely call again!  I shall conclude by thanking you for prompt and efficient service. RM, Dec 2012

I received my order today, well packed and less than 24 hours from my on line order. That really is excellent service, thanks. I will use your store again. RA, Oct 2012
 
You can rest assured I will be back again the service you provide is second to none and I mean all aspects of it from even before you have the kit in stock to the delivery I am very happy I found your web site last year A BIG THANKS!!!!!!!! DH Sep 2012
Top quality service! LAF da C, Jul 2012
 
You have truly got this right, easy to navigate ,such an array of stock and the communication between the shop and customer is simply fantastic and i love it , Yet again very well done and i look forward to many more transactions with you god bless and good luck. GC, Apr 2011
 
I am writing to say how very impressed I am with the quick time it took to deliver my items, I ordered on Saturday and it arrived on the Tuesday. It certainly saved me a 42 mile round trip to my nearest stockist of Revell Aqua Colour paints! I also thought it a good idea of yours to have a word search on the receipt. MD Mar 2011
 

Many thanks for a rapid response and brilliant delivery time. Great service. Hope to using you in the very near future. AL, Feb  2011

Many thanks for excellent service! Goods arrived today SC, Nov 2010

 
Just wanted to say thank you very much for the excellent service! Placed my first order with you two days ago and the item arrived this morning! I shall definitely be using you again very soon! AG, UK - 09-2010
 
I am always very impressed with your service and I look forward to giving you more business in the future. RL, UK 06-2010
 
Please thank Jon for me for kindly letting me look around your store room! It's fabulous and I am so glad I have finally found a local place that sells models!! I shall certainly be in touch again soon for my next modelling project :-) N, UK - 04-2010
 
I received my order yesterday. Brilliant service, thank you very much - WP, UK - 04-2010
 
I just wanted to say thank you for your prompt service. my order arrived this morning. Once again thank you for your efficient and prompt service. MW, UK - 03-2010
 
Many thanks for your prompt and friendly, efficient service.  The models arrived this morning, having only been ordered yesterday afternoon! We will no doubt be in touch again in the future. HR, UK 12-09
 
Just a quick message to say a big thank you for my order that arrived today. I was very surprised how quickly my order arrived and how well packaged it was so thank you again for your fast and efficiant service. AV, UK - 09-2009
 
I received the package last friday. That means delivery within a week, excellent! Thanks a lot, and i will buy again at your store - SB, The Netherlands - 09-2009
 

I am very happy to say that your service is second to none and I wish you were around years ago. I would recommend you to any other modellers. Thank you. SJR, UK 08-2009

Just to let you know that my order arrived as promised and in great condition. I would also like to add that the whole buying experience has been a pleasure from your informative responses to my initial questions to the product arriving as expected.It's been a pleasure doing business with you !! RC, UK 11-2008

Many thanks for such a speedy service the little box appeared at 9 sat morning so once again many thanks and I will be a returning customer in the near future I have also left you a review on www.ukmodelshops.co.uk - MT, UK - 05-2008

Wow..........we are really blown over, what a service you provide, Tim's stuff came this morning and we only ordered yesterday. Full marks to all concerned. And a big Thank you for the Green Scatter, Tim was really pleased. Last time our Order was even hand delivered.........We salute you (Well Tim does as he's in the ATC !!!) Thanks a million. - CR, UK - 05-2008

I would like to congratulate you on your exceptional delivery service. I ordered two  Revell models on 24th November (as part of my grandson's Christmas presents) and to my amazement they were delivered at 11:30 this morning. Congratulations again on your brilliant service - I will most certainly be placing more orders with yourselves and will definitely recommend you to my friends. - BP, UK

'A great range and an easy to navigate shop. Service excellent, my delivery arrived by air mail within a week' - GB, Australia

'I would like to thank you for such prompt service, it arrived in great shape.'  - RL, USA

'Just thought I would send you an e-mail to let you know I have received the order. It arrived in A1 condition, and thanks very much for a excellent service. will be ordering again in the not too distant future.' - GE, UK.

'The model arrived safe and sound this morning ready for me to start making it! Many thanks. P.S. I'll recommend you to every one! - TW, UK

'Thank you very much for your helpful (and very fast) reply to my problem. I think I shall be using your website / business for my future modelling needs.' - JA, UK

'I recently ordered a model from you and am just writing to say I received it safely after only 2 days. I was very impressed with the speed of delivery and your easy to access website, so I will be back to order again soon! Well done and thank you!' - JK, UK

'Thank you for such excellent service and I will use you again soon.' - RF, UK

'Thank you for your excellent service throughout my order process, i found your company and yourself very professional and most importantly very helpful. everything arrived today (sat) in perfect condition and complete. I will definitely be ordering again from you as soon as i have completed the model.' - LB, UK

 

'Thanks for all your help.  I am very impressed with your excellent customer service and for constantly keeping me informed on the situation regarding my order. I look forward to communicating with you again and would have no hesitation whatsoever in using your website for other orders in the future.' - CS, UK

'I have to say how impressed I have been with your site and your service, it is exceptionally good. Thank you and I'll be back!' - FS, UK

'Thank you for your speedy service and delivery of the air brush I ordered, I am hoping to be able to purchase further models from your truck range in the future and rest assured I will be using your web site because of the first class service you give. Thank you again.' - PS, UK
 
'I'd just like to thank you for the excellent service you have provided me with. I am amazed and very grateful for the fact that I ordered the model one day and it was here the next!!!! Once again thank you!' GB, UK

I would just like to say how friendly and efficient these guys are. I was sitting at my desk searching for paints online. “Bing”, went my inbox, a reply (at 10 in the evening!) to an email I had sent earlier. It was the owners informing me that the new aqua color paints, which I had been waiting on for ages to be available, were then being uploaded to their site for purchase! So of course I ordered straight away. How’s that for customer relations! If only my local model shops, yes “shops”, would stock these paints. Oh well, their loss is Models2U and my gain. Many thanks guys, you’re great.